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Cannot make changes on "ProZ Account" page
Thread poster: Lincoln Hui
Lincoln Hui
Lincoln Hui  Identity Verified
Hong Kong
Local time: 09:30
Member
Chinese to English
+ ...
Jan 9, 2019

The "Save and update profile" button is completely unresponsive in the "ProZ.com Account" in the Profile area. This means I can't change anything on the page, whether it's user name, password or anything else.

The button works perfectly fine on the other pages, so the issue is unlikely to be on my end.

sviapss
 
Jared Tabor
Jared Tabor
Local time: 22:30
SITE STAFF
More information needed to troubleshoot Jan 9, 2019

Hello Lincoln,

I'm not able to reproduce the problem. Can you submit a support request on this at https://www.proz.com/support ? The support team will probably need to know at least the browser/version you are using in order to better troubleshoot the issue. Thanks.

Jared
 
Felipe Rebouças
Felipe Rebouças
Brazil
Local time: 22:30
Portuguese
+ ...
Same problem: Jul 4, 2020

As stated above, I too cannot edit my profile main informations because the button is just unresponsive. I've tried many times even on my cellphone and it still didn't work.

sviapss
 


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Cannot make changes on "ProZ Account" page






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