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Access denied when saving
Thread poster: Joop Debrabandere
Joop Debrabandere
Joop Debrabandere  Identity Verified
Belgium
Local time: 06:26
German to Dutch
+ ...
Nov 22, 2024

When I try to save my work in Trados Studio 2017 I get the following message:
"Access to the path 'C\Users\joopd\OneDrive\Documenten\Studio2017\AutoSave\...." is denied.

I must say that the last few days I received some mails that some files from my OneDrive had been deleted. But I didn't touch my OneDrive (I hardly use it).

Does anyone has any clue as to how to fix this problem?

Many thanks in advance
Joop

[Bearbeitet am 2024-11-22 09:4... See more
When I try to save my work in Trados Studio 2017 I get the following message:
"Access to the path 'C\Users\joopd\OneDrive\Documenten\Studio2017\AutoSave\...." is denied.

I must say that the last few days I received some mails that some files from my OneDrive had been deleted. But I didn't touch my OneDrive (I hardly use it).

Does anyone has any clue as to how to fix this problem?

Many thanks in advance
Joop

[Bearbeitet am 2024-11-22 09:41 GMT] ▲ Collapse
 
Joop Debrabandere
Joop Debrabandere  Identity Verified
Belgium
Local time: 06:26
German to Dutch
+ ...
TOPIC STARTER
solved by itself Nov 22, 2024

After more than one day the message suddenly doesn't appear anymore. So problem solved...

expressisverbis
 
expressisverbis
expressisverbis
Portugal
Local time: 05:26
English to Portuguese
+ ...
It seems to be a synchronisation issue Nov 22, 2024

If OneDrive is synchronising the folder where Trados autosaves, it might lock files temporarily, causing that error.
To stop OneDrive synchronisation for that folder, try to right-click the folder in OneDrive and select 'Always Keep on This Device or Stop Syncing'; or move the Studio 2017 folder outside of OneDrive’s synchronisation path.
If the problem persists, change where Trados stores autosave files: File > Options > File Types > General.
Look for the Autosave settings a... See more
If OneDrive is synchronising the folder where Trados autosaves, it might lock files temporarily, causing that error.
To stop OneDrive synchronisation for that folder, try to right-click the folder in OneDrive and select 'Always Keep on This Device or Stop Syncing'; or move the Studio 2017 folder outside of OneDrive’s synchronisation path.
If the problem persists, change where Trados stores autosave files: File > Options > File Types > General.
Look for the Autosave settings and change the location to a local directory outside of OneDrive. ▲ Collapse


Taeyoung Lim
 
expressisverbis
expressisverbis
Portugal
Local time: 05:26
English to Portuguese
+ ...
Late! Nov 22, 2024

Joop Debrabandere wrote:

After more than one day the message suddenly doesn't appear anymore. So problem solved...


I came late! I'm glad the problem was solved.
 
Joop Debrabandere
Joop Debrabandere  Identity Verified
Belgium
Local time: 06:26
German to Dutch
+ ...
TOPIC STARTER
Thx Nov 22, 2024

Thank you very much for your help. Maybe I can still use your solution should the problem come back!
Kind regards
Joop

expressisverbis
 
Marlene Blanshay
Marlene Blanshay  Identity Verified
Canada
Local time: 00:26
French to English
+ ...
having the same problem! May 28, 2025

Using Studio 2021 and having the same issue.

It seems to be a synchronisation issue Nov 22, 2024

"If OneDrive is synchronising the folder where Trados autosaves, it might lock files temporarily, causing that error.
To stop OneDrive synchronisation for that folder, try to right-click the folder in OneDrive and select 'Always Keep on This Device or Stop Syncing'; or move the Studio 2017 folder outside of OneDrive’s synchronisation path.
If the problem persi... See more
Using Studio 2021 and having the same issue.

It seems to be a synchronisation issue Nov 22, 2024

"If OneDrive is synchronising the folder where Trados autosaves, it might lock files temporarily, causing that error.
To stop OneDrive synchronisation for that folder, try to right-click the folder in OneDrive and select 'Always Keep on This Device or Stop Syncing'; or move the Studio 2017 folder outside of OneDrive’s synchronisation path.
If the problem persists, change where Trados stores autosave files: File > Options > File Types > General.
Look for the Autosave settings and change the location to a local directory outside of OneDrive."

I've tried disabling OneDrive, disabling autosave,but still it's crashing. OneDrive is the problem!
Can you tell me where I can change the sync path for OneDrive? It's definitely a sync issue.
I finally decided that for now, I'm going to Advanced Save As and just update the Xliff, turning off AutoSave, pause sync on OneDrive. I tried that a few times and at least my files are saved. I can always store them on the Cloud, or restart Sync on One drive.

Many thanks in advance!



[Edited at 2025-05-28 03:14 GMT] ▲ Collapse
 


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