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Later this year we will be removing Java which will eradicate all these issues you have had with MultiTerm etc
14:49 Jun 26, 2014
SDL_Steve: 1242940
All
@Roger PSMA/Support does not just include support- but all upgrades as well.
14:49 Jun 26, 2014
Roger Marshall: 1630643
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how much is support?
14:49 Jun 26, 2014
SDL_Guillaume: 1660157
All
Welcome Ed
14:49 Jun 26, 2014
SDL_Steve: 1242940
All
@Roger we also have a free knowledge base as well where you can search for solution
14:49 Jun 26, 2014
SDL_Steve: 1242940
All
@Roger- Support is 20% of license list price pewr year
14:50 Jun 26, 2014
SDL_Guillaume: 1660157
All
Welcome duedeboss and Angelik
14:51 Jun 26, 2014
angelik1018: 1917476
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Good morning...
14:51 Jun 26, 2014
Tony Bennjamin: 1348907
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Thanks GBergeron
14:51 Jun 26, 2014
POROSDOS: 1938478
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SO STEVE JUST TO UNDERSTAND WHAT YOUR SAYING....NO SUPPORT FROM DAY ONE UNTIL YOU BUY SUPPORT AT 20 PERCENT CORRECT? YOU KIND OF SKIPPED MY QUESTION AND WENT TO MY COLLEGUES QUESTION INSTEAD....
14:51 Jun 26, 2014
Ed Santiago: 1940335
All
Thank you very much, @GBergeron. Hello, everyone! I'm sorry for not having cameran and microphone right now.
14:51 Jun 26, 2014
SDL_Steve: 1242940
All
@Porosdos
14:51 Jun 26, 2014
SDL_Steve: 1242940
All
Sorry
14:51 Jun 26, 2014
SDL_Guillaume: 1660157
All
Hello NicoleL
14:52 Jun 26, 2014
SDL_Steve: 1242940
All
there are anumber od similar questions
14:52 Jun 26, 2014
SDL_Guillaume: 1660157
All
Welcome Rubi
14:52 Jun 26, 2014
SDL_Steve: 1242940
All
Licensing and installtion support is always free of charge
14:52 Jun 26, 2014
SDL_Steve: 1242940
All
as is the knowledge base
14:52 Jun 26, 2014
SDL_Guillaume: 1660157
All
if you have any questions, please feel free to ask them
14:52 Jun 26, 2014
POROSDOS: 1938478
All
HI HOW ARE YOU
14:52 Jun 26, 2014
Tony Bennjamin: 1348907
All
I would like to know, when I try to open a project, it is said that: the project has been opened. Please help me
14:53 Jun 26, 2014
SDL_Steve: 1242940
All
@Porosdos- you are still able to log support requests without a contract
14:53 Jun 26, 2014
SDLsuey: 1613273
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Hi Porosdos - for the Freelance version we don't normally get many support queries. The support contracts are usually taken up by Agencies or LSPs
14:53 Jun 26, 2014
SDL_Steve: 1242940
All
howerver thoiose with a contract would take priority on support understandably
14:53 Jun 26, 2014
Tony Bennjamin: 1348907
All
Therefore, it didn't shows in Project, bu only in sdlixt